Being alive is not a prerequisite for evolution. What will be our future? Continue reading Are we prepared for the next step in evolution?
Only when companies merge brand experience with customer experience, can they be truly customer obsessed. Continue reading Do you speak ‘customer-centricity’ when you actually mean ‘profit-centric’?
An adaptation of Jared Diamond’s “Collapse: How Societies Choose to Fail or Succeed” to understand what had caused some of the great civilisations of the past to collapse into ruin, where we are as exemplified in more familiar societies today and what we can learn from their fates. Continue reading Where is humanity headed?
An attempt to understand how we can make good decisions using the Naturalistic Decision-Making framework pioneered by Gary Klein: lessons by people who constantly find themselves in high-stakes situations and in complex real-world settings. Continue reading Gaining insights: To see what other’s don’t